Megan Cruz, Senior Vice President of MSP, is the acting Executive Director dedicated to AACS. Megan has 12 years in association management experience including strategic planning, board and volunteer management, financial management, project direction, national and international speaking, team leadership and development, strategic partnerships, customer service and, member engagement.

Megan brings experience as executive director of several organizations, including the US Travel Insurance Association, American Association of State Compensation Insurance Funds and, the Federal Judges Association. In her role, she reports to and advises boards of directors, acts as the spokesperson, supports volunteer committees and taskforces, and directs the work of the association’s staff team. She also served as international program director for the American Society of Association Executives, building communities inside and outside the US and representing ASAE worldwide. Megan spent time in the fitness industry as a personal trainer and group fitness instructor, and still teaches weekly classes.

Megan grew up in Houston, Texas and received her Bachelor of Science degree from Georgetown University’s McDonough School of Business. She lives in Washington, DC.

Matt Coffindaffer brings over 13 years of association and nonprofit industry experience. His broad and diverse skillset includes expertise in strategic planning, governance, business development, member and volunteer engagement, financial management, and government affairs. Matt has served as executive director for several organizations, including the National Tax Association, the Roof Coatings Manufacturers Association, and the OpenTravel Alliance. He has also held leadership and management positions with the Partnership for Quality Home Healthcare, the American Medical Rehabilitation Providers Association, the American Society of Association Executives (ASAE), the National Pest Management Association, and the National Council of Agricultural Employers. In addition to his considerable experience in the association industry, Matt has worked as an artist for the Juilliard School, the Metropolitan Opera, and other distinguished arts organizations within the United States and abroad.

Matt holds a BFA from West Virginia University and an MBA from the John Chambers College of Business & Economics of WVU. He received his Certified Association Executive (CAE) designation in 2015. As an active member of ASAE, he currently serves on the ASAE Research Foundation’s Development Committee and is past chair of the Foundation Subcommittee on the Young Professionals Committee. He has also served on the Higher Logic Product Advisory Council and the EveryAction Diversity & Inclusion Committee.

Matt has been recognized by his peers in the association industry as a recipient of the Association Forum/USAE Forty Under 40 Award in 2016 and as a member of ASAE’s NextGen class of 2015.

Stephanie Griffith currently serves as an accountant for over six client association groups. Stephanie is currently transitioning into the role of director of finance. As the director of finance, Stephanie will be responsible for the financial management for over six diverse associations. In addition to overseeing the daily aspects of the associations finances, Stephanie will also work with each organization’s CPA firm to prepare year-end financials, and to keep all client associations in compliance with IRS and state tax rules and regulations. Stephanie also assists the association boards with budgeting and future planning.

In her free time, Stephanie enjoys spending time with family, being outdoors, and has a love for fitness and nutrition. She is very passionate about her Christian faith and is involved with many community outreach programs with a heart to help those in need.

Cristina Hanson has worked for the past decade with various companies in the areas of business management and client relations.  Prior to joining AACS, she worked as an operations manager in the beauty and wellness industry.  Cristina has a Bachelor’s Degree in Retail and Consumer Theory from The University of Arizona.  She also has a degree in Culinary Arts from Le Cordon Bleu of Scottsdale.  In her spare time she enjoys applying her culinary skills in designing new recipes for her friends and family.

Alisa Jackson is a member services specialist with over 10 years of experience working for nonprofit associations, where she has focused on customer service and member relations. Prior to Management Solutions Plus, Alisa worked for the Design-Build Institute of America as a project coordinator and the Association of Black Psychologists as a membership programs manager. Alisa received both her BBA in management and her MBA in public administration from Strayer University.

Heather Lester, CMP, DES, has over 10 years of experience in the meetings and hospitality industry.  She currently serves as the Director of Meetings & Member Services for the United Veterinary Services Association,  the Secondary Materials and Recycled Textiles Association, and several other trade associations.

In 2016, Heather earned her Certified Meeting Professional (CMP) designation and in 2020, she earned her Digital Event Strategist (DES) designation. She is an active member of the Professional Convention Management Association and the American Society of Association Executives. She previously she worked in sales for the Baltimore Convention Center and Ripken Professional Baseball.

Heather is a baseball super fan, especially for her hometown Baltimore Orioles!  When she’s not in the office, you can find her cheering for the O’s both home and away.

Meghan Maker joins the Communications Team as a recent graduate of Mercyhurst University, where she earned her bachelor’s degree in communication with minors in social media & web management and international relations & diplomacy. She has a passion for social media and enjoys exercising both sides of her brain with creative concepts and analytical thinking.

Meghan has had several internships, including with the U.S. Department of State, the USDA Forest Service, and Special Olympics of Pennsylvania. Through these experiences she has gained skills in marketing for nonprofits and governmental organizations, fundraising, social media marketing, research, copy writing and editing, and other areas.

Dawn Rosenfeld serves as director of accounting services for all clients under the MSP umbrella. She processes payments and invoices on a daily basis, troubleshoots and provides analysis to keep all accounts running smoothly. Dawn brings 16 years of financial experience to the job. She previously worked as an analyst in the billing department of GE Information Services/GXS, analyzing billing data and running the department’s billing programs. Dawn pays keen attention to detail and brings a high level of integrity to her daily job functions. When not working with the accounts at MSP, she volunteers for many activities related to her three children. Dawn holds a Bachelor of Science degree in Business Administration from The American University.

Allison Scudder has a background in supporting the digital marketing goals of organizations. She earned her bachelor’s degree in communication studies, concentrated in advertising and public relations, and a certificate in integrated marketing from Canisius College. Prior to joining, he managed the online presence and client communications for companies in various industries. She recently relocated to Arizona to escape the snowy winters of Buffalo, New York.